Freight Policy

Freight / Large Items / Animals / Excess Luggage

Freight

Freight deliveries can be made to the Auckland, Claris, Whitianga and Kaitaia check in Counters. To be accepted for travel, the address must include "C/- Barrier Air", a name and contact number of the recipient. If the address does not clearly identify the package is to be carried by Barrier Air, it will be returned to sender. The items will be transported between ports and will be held at our offices for collection by the customer.

Food boxes travel at $2.00 per kg.

A delivery fee of $15.00 per booking will apply for Pak 'N' Saves orders.

Auckland, Great Barrier Island and Whitianga.

  • Freight is charged at $3.50 per kg, with a minimum charge of $14.00.
  • Freight will travel subject to space/weight availability.
  • All freight charges must be paid in full prior to travel, unless you have a business account with Barrier Air. Eftpos and cash is available at all bases.
  • Freight can be collected during Barrier Air's opening hours.
  • No dangerous goods will be accepted for shipping.

Kaitaia

  • Freight is charged at $5.00 per kg, with a minimum charge of $20.00.
  • Freight will travel subject to space/weight availability.
  • All freight charges must be paid in full prior to travel, unless you have a business account with Barrier Air. Eftpos and cash is available at all bases.
  • Freight can be collected during Barrier Air's opening hours.
  • No dangerous goods will be accepted for shipping.

Some items are not suitable for air travel due to size and/or weight combinations. For unusual items, please call us to discuss.

All freight carried by Barrier Air is carried at the freight owners risk.

Large Items

Large items such as surfboards and bikes are carried space available; no guarantee is made to travel on the flight booked. 

The number of bikes & surfboards able to be carried on each flight is limited, please call the friendly team on 0800 900 600 to make your booking.

Surfboards

  • Surfboards are charged at $45 one way, per board.
  • Maximum board bag weight of 10kg.
  • Maximum length of 6'5".
  • Fins must be removed prior to check-in.

Bikes

  • Bikes are charged at $50 one way, per bike.
  • Front wheel must be removed prior to check-in.
  • Bikes must be clean and any dirt removed.

For bulky/overweight (+26kg) items will be charged at $5.00 per kg. Such items must be approved prior to travel.

Animals

Accompanied Animals

The number of animals able to be carried on each flight is limited, so please call the team well in advance to ensure your booking.

  • Animals are charged at 20kg or less $49.00 one way or 21kg or more $59.00 one way.
  • Barrier Air has a limited stock of crates for hire at $35 each way.
  • Animals must travel in an IATA approved crate.

Some animals may not be accepted for travel, please contact the office for information regarding their carriage and rates.

Unaccompanied Animals

Charged at the above rates and must travel caged in humane conditions. Please contact the office for further instructions.

Excess Luggage

Excess Luggage carriage is subject to space and weight availability. 

Occasionally, due to weather or other factors, we may not be able to carry your allowance; however this will be shipped on the next flight with space available, to your flight destination. 

For baggage information please see our baggage Allowance section.

Auckland, Great Barrier Island, North Shore and Whitianga.

Excess luggage will be charged at $4.50 per kg.

Kaitaia

Excess luggage will be charged at $9.00 per kg.

 

 

 

Got a question? Call us on 0800 900 600